[{"title":"What is this? ","content":"

We’re excited to show our appreciation through our Rock Rewards program! By creating an account, you’ll earn points for purchases. These points can be redeemed for discounts on future purchases—the more points you collect, the more you save!

"},{"title":"Who can join?","content":"

Anyone with an account is automatically enrolled in the program.

"},{"title":"How do I earn points?","content":"

You can earn points through making purchases. To see more details, click on the *Ways to Earn* tab in the menu.

"},{"title":"How do I redeem my points?","content":"

Select the *Ways to Redeem* tab. Here, you'll find a list of all the rewards we offer. If you have sufficient points, you can redeem them for a reward.

"},{"title":"Is there a limit to the number of points I can earn?","content":"

No. Go ahead and earn as many as you can.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"},{"content":"

Yes. Most products earn you points. Excluded products are:

Bulk Material sold at per ton price
Incoming Material
Fireplace Service
Installation & Labor
Gift Cards
Measuring Fees
Bulk Water

Shipping, Delivery, and Taxes also do not earn rewards points.

","title":"Are there any product restrictions?"}]

Black Door Overlay for 2000 Stove AO10237

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